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31125 Via Colinas
Westlake Village, CA 91362
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Frequently Asked Questions
Listed below are a number of frequently asked questions. If your question is not answered below or you would like more information on an answer provided here, please call us and we will be happy to help you!
Orders placed on our website can be purchased using Master Card, Discover, American Express, and VISA credit cards. Upon credit approval, we do offer standard terms at 1%10, Net-30. Payment may be made electronically, by check, or by credit card. Government and Corporate cards are also honored. C.O.D. shipments may incur a small additional fee (charged by the carrier).
For US Government customers, Omega Technology’s Commercial and Government Entity code is: 9X250
Returned goods should be sent to Omega Technologies for evaluation. Defective tools will be repaired or replaced in accordance with Warranty Terms and Conditions (see below). Special items including tools manufactured to customer specifications or special dimensions are not returnable under any circumstances.
Omega Technologies products are warranted to be free of defects in material and workmanship. Products for which Return Goods Authorization (RGA) is requested should be returned, at buyer’s cost, for evaluation to the address on the facing page. Please include the RGA# on the outside of the package.
This Warranty shall not apply to Products which have been misused, abused, damaged by accident or otherwise, repaired by an Authorized Repair Center or modified by anyone other than Omega Technologies and is in lieu of all other warranties,whether express, implied, or statutory. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE ARE SPECIFICALLY EXCLUDED. Buyer’s sole and exclusive remedy for breach of this Warranty is, at the opinion of Omega, repair or replacement of the defective product. IN NO EVENT WILL Omega Technologies BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM BREACH OF THIS WARRANTY, EVEN IF OMEGA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
It depends on which Hydraulic Gun Model you are using. View the Blind Nut Catalog to determine the combination for your application.